We endeavour to ensure that the information on our website and in any of our material is accurate and up to date. However, information about accommodation, resorts, flights, activities, itineraries and so on, can change. Displayed descriptions and facilities may change before and after you have booked. Please check the up to date information at the time of booking. Tour, excursion, cruise or safari itineraries may change as a result of local conditions. Circumstances such as these, or weather conditions, time of year or other situations beyond our control, may cause some of the amenities we have described to be unavailable or different from those advertised. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure. We recommend that you undertake a level of independent research prior to any booking.
All “prices”, “offers”, “deals”, “upgrades” and “complimentary” services are subject to availability. Any “from” prices displayed are an indicative of the lowest price available for that hotel or itinerary in question, but this may vary depending on numerous of factors such as when you choose to travel. Any “pp” price is per person based on 2 adults sharing a room.
Whilst we try to ensure that the most up to date and correct prices are shown on our website, however, regrettably errors can occur. When this happens we will endeavour to correct the prices, but in all cases please re-check the prices with us prior to any booking.
World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your holiday due to bad or unusual weather conditions.
This website is provided on an `as is` and `as available` basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this website including, but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, completeness, accuracy, security, or any implied warranty arising from your access to, use of, reliance on or otherwise of this website. All information on this website is provided in good faith and for general information purposes only. You expressly agree that your use of this website is at your own risk.
Our Price Promise
Our Price Promise is specifically for package bookings only (minimum of a flight plus hotel) and an itinerary we offer. We welcome any quotes from other travel agencies and will always aim to match or beat the quote. We will endeavour to beat or match the basic cost (excluding Airline Failure Protection, ATOL protection contribution charges) of an identical arrangement (exactly the same flights, including airline, departure date, departure times, flight number, booking class code and hotel room type and board basis, fare/rate rules and conditions) provided proof of a like-for-like PDF quote from a UK operated travel agency is provided to us prior to the booking. The alternative quote must be for a qualifying package arrangement that is live and available to book via a travel agent at time of booking with us. Our Price Promise is against the competitor’s initial quote only – we will not enter into an on-going negotiation on price after the first quote is bettered. When we cannot at least match the price we will offer our best price. Scenarios where we cannot match the competitor price may be due numerous reason including, currency differences, exclusive pricing not available to us and limited availability.
Where we believe there to be an erroneous fare/price displayed/offered by a competitor or that the price offered is no longer available to book, we have up to 7 working days to investigate the pricing. If at this point we believe the price to be invalid/incorrect/unavailable, our best price will be offered. Price Promise can be withdrawn/altered without notice and cannot be combined with any other offer/discount.